SOMA Therapy Privacy Policy
Last Updated: June 2026
At SOMA Therapy, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information.
Who We Are
SOMA Therapy is a massage therapy business that provides sports massage and soft-tissue therapy services.
Data Controller:
SOMA Therapy
Email:
hello@somatherapy.co.uk
Website:
www.somatherapy.co.uk
What Information We Collect
We may collect the following information:
Contact Information
Name
Email address
Telephone number
Health Information
To provide safe and effective treatment, we may collect:
Medical history
Current health conditions
Medications
Injury information
Treatment notes
Relevant lifestyle information
Website Information
When you visit our website, we may collect:
IP address
Browser type
Website usage information
Cookies and analytics data
How We Use Your Information
We collect and process your information to:
Respond to enquiries
Manage appointments and bookings
Provide safe and effective treatments
Maintain treatment records
Communicate regarding appointments
Meet legal and insurance requirements
Improve our website and services
We will only use your information for the purposes for which it was collected.
Legal Basis for Processing
We process personal information under the following lawful bases:
Contract
To provide massage therapy services that you have requested.
Legitimate Interests
To manage our business and communicate with clients.
Legal Obligations
To comply with legal, professional and insurance requirements.
Explicit Consent
For processing health information and special category data.
Health Information
Health information is classified as special category data under UK GDPR.
We collect this information only when necessary to provide safe treatment and will always handle it confidentially.
How We Store Your Information
We take appropriate measures to protect your information.
Information may be stored:
Electronically on secure password-protected systems
In secure booking and record-keeping software
In paper records stored securely where applicable
Only authorised persons will have access to your information.
How Long Do We Keep Your Information
Client treatment records will generally be retained for a minimum of seven years following your last treatment.
Records relating to children may be retained for longer in accordance with professional guidance and legal requirements.
After the retention period, records will be securely destroyed.
Sharing Your Information
We will not sell, rent or trade your personal information.
Information may only be shared:
Where required by law
With your consent
With insurers, legal representatives or healthcare professionals where necessary and appropriate
Website Cookies
Our website may use cookies and analytics tools to improve website performance and user experience.
You can control cookies through your browser settings.
Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
To exercise any of these rights, please contact us.
Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact:
SOMA Therapy
Email: hello@somatherapy.co.uk
Website: www.somatherapy.co.uk
Complaints
If you are unhappy with how your information has been handled, you have the right to complain to the Information Commissioner's Office (ICO).
Website: www.ico.org.uk